Comments from Our Satisfied Clients
Darcie just helped me out by renting out my cottage. She is knowledgeable, professional and a pleasure to work with. My experience with other rental agents have been so dismal. Darcie has restored my confidence in customer service and raised the bar! My sincere appreciation. As a result of my working relationship with Darcie I intend to refer her to my friends and family. I will also work with her in the future regarding my condo unit in Nuuanu. Sincerely, Gregg Kam
I just wanted to drop a short note regarding the outstanding service of one of your employees and the quality of your company. Lurline Johnson has been my property manager for about ten years now and has been exceptional in helping to manage our three properties. She is always professional, available, responsive, is an expert in her profession, and always makes us feel like we're a valued client. She's done such a great job that I have felt very comfortable referring a number friends and relatives to your company over the years.
I believe great people and employees should be acknowledged and I just wanted to take some time to let you know you have a great one in Lurline. Hope you and your company have a great new year!
Lurline Johnson was our realtor for two years and all we can say is she is "Da Best"!! We moved due to space needs but if we could have taken her with us to be our realtor, we would have. Throughout our dealings with Property Profiles she was always professional and responsive to all our needs. Especially now that we have another realtor, the difference in customer service is immeasurable. Lurline, thank you again for taking care of us, always being quick to respond to our needs and always with a smile on your face. Hopefully, we will be able to have future dealings with you and Property Profiles again. Mahalo!
"Julie is very good at followup. She will also solve problems in a transaction regardless of whether the issue/problem is seller or buyer related. I was very impressed with her tenacity.....I plan to recommend Julie to anyone who needs a real estate agent."
Property Profiles provided us with outstanding service. When we were unsure of our decisions, our agent (Brandi Oshiro) outlined our options with pros and cons, and most of all stood behind the decisions we made without bias. Without a doubt, our agent and Property Profiles looked out for our best interest.
"I look forward to working with Darcie on my next home purchase or to provide property management services. She exemplifies the professionalism and dedication that other agents should strive for..."
"Darcie was always there to answer questions. She is knowlegeable and efficient. Simply put, she can be depended on to fulfill all your real estate needs."
Testimonial for Joni Kashimoto RA, ABR, SRES and
Berton Hamamoto R, ABR, CRB, CRS, CFP
Hi Joni & Berton.....aloha! Thank you so much for all your assistance in getting my Kaneohe Bay Drive house sold by September 30th. Your pre-sale advice on upgrades, and your excellent referrals to various contractors certainly helped me move forward with the upgrades more readily. Berton's skills in negotiations, I'm sure, helped tremendously too. I cannot thank you both enough, and hope to share a celebration lunch with you soon.... God bless you!
... We really appreciate your hard work and professionalism you and your company have provided our family in selling the property and to manage it during the rental period. Thanks again.
Testimonial for Berton Hamamoto R, ABR, CRB, CRS, CFP and
Joni Kashimoto RA, ABR, SRES
I am most pleased with the way you've handled the sale. It was painless..........you're even helping me with my bookkeeping.
Joni has been so very gracious in doing all she can to accommodate the signing. I am humbled.
I appreciate all the work you and your people have put into this sale. I truly believe we get back what we put into a project.
Thank you, thank you, thank you.
" Mr. Berton Hamamoto, President of Property Profiles, was referred to me by my dad because of Berton's honesty, dedication, and sincerity. Being it was our first time purchasing a home, Berton (and his associate-Joan Kashimoto) were very patient and thorough in explaining the process of home buying. They were attentive and accomodating to our very needs.
Thank you (Berton and Joan) for helping us find our beautiful home!"
"Ever since I hired you guys to manage my property, I have been able to relax and not worry about anything! Thanks for all that you have done, I recommend hiring a professional property manager to anyone who does it themselves."
Berton, In all our dealings with Realtors over the past years, we have never met anyone as kind, helpful and energetic as you have been. Without hesitation, we would highly recommend your service to anyone who is looking for an experienced, caring Realtor who gets things done! Thanks for taking such good care of us!
July 18, 2011
Dear Berton Hamamoto,
I just wanted to let you know that I am so very grateful for and impressed with the outstanding job Brandi Oshiro is doing in managing my Haiku Point townhouse in Kaneohe. She has kept the unit rented without fail all these many years, has kept me informed of everything going on, and most importantly has taken care of every need that has arisen. We had an unfortunate incident with this last tenant and Brandi went above and beyond anything I would have expected in handling the situation. She and her husband even went to the unit and emptied it of the tenants belongings when he abandoned the unit, and she stored the items at her house until proper notice could be served. She even took care of selling and disposing of the items.
It is so reassuring for me to know that my property is being managed and handled so professionally and efficiently. It is nice to know that legal advice on handling these situations is available through your services, and that I never have to be the one to hassle with the tenant. All the maintenance needs have been efficiently and economically addressed and I feel very confident that my unit is in good hands.
A big Mahalo to your company, and especially to Brandi Oshiro, for all that you have done for me over the years.
Berton, Thank you for your excellent professional management for the commercial property at Kainehe St. in Kailua.